Customer Background:
In August, we received an inquiry from David in Australia, who was looking for an outdoor home elevator. XYZLift team promptly responded and contacted David via WhatsApp. We learned that he is located in Perth, Australia, and that we have an agent there with a sample elevator unit available. David was pleased to hear that we have a local representative, for more convenient communication, David chose to connect directly with our agent directly.
Hydraulic home elevator demonstration unit at XYZLift’s Perth, Australia agent location：
XYZLIFT's solution
After scheduling the appointment with David, our agent Higin visited David’s home to conduct an on-site measurement and requested that we provide David with two solutions:
Solution 1: Wheelchair Lift
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1400 x 1100 Platform Size
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3m Lift Height
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Outdoor Application
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Enter Front, Exit Back
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Full Handrail
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Single Phase Motor
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Surface Mount with Wheelchair Access
Solution 2: Hydraulic Home Elevator
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Enclosed Hydraulic Lift Home Elevator – Waterproof
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Outdoor Application
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Enter Front, Exit Back
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3m Lift Height
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1400 x 1100 Platform/Car Size
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Dazzle Colour Silver / Industrial Look
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Single Phase Motor
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Surface Mount with Access for Wheel Chair
After comparing the options, David ultimately chose the enclosed shaft home elevator.
Customer's concerned:
Q1. Is quoted lift sheet metal finish or powder coated profile inserts?
A1. The structure is galvanized tube inside, and stainless steel steel is stainless steel outside, the shaft frame are aluminum tube with paint coating.
Q2. Do you have the colour codes for the the samples in your pictures?
A2. The shaft color codes samples as below:
During the period when our partner Higin was communicating with David about the aluminum alloy shaft color and cabin decoration options, we were suddenly informed by Higin one day that David was currently in our city handling some other business.
He expressed a wish for us to deliver some color swatches for shaft and cabin wall panels to his hotel. Upon receiving this message, XYZLift promptly contacted David. After obtaining the hotel address, our team took the elevator selection color swatches to the hotel lobby to meet him. Upon seeing the color samples, David quickly made his decision and thanked us for coming to meet him.
